Gruppo TIM
Gruppo TIM

Data Center Services

 

Noovle is a technology partner that can offer the best and most sophisticated housing and hosting solutions, thanks to the combined resources of Data Centres distributed throughout the territory, and the interconnection capability guaranteed by the TIM network.

A realm of possibilities, ranging from colocation of entire system rooms in Data Centres to small portions of racks, all of which guarantee high security standards and reserved physical space, to services provided by private cloud and public cloud platforms. Integration with the TIM network also ensures that the Data Centre Services offering is complete and reliable.

Noovle's data centers offer

Colocation

Colocation

In areas with different service levels and electrical power available

Disaster Recovery e Business Continuity

Disaster Recovery e Business Continuity

Configurable to meet the most varied requirements

Physical Data Protection

Physical Data Protection

Armoured system rooms in which you can store copies of your data, for the most secure physical protection

Infrastrutture Hybrid Cloud

Infrastrutture Hybrid Cloud

To deploy mixed physical and cloud environments

Noovle Data Centres have been designed with the customer in mind, providing infrastructure services capable of meeting individual technical and budgetary requirements. Connectivity services, for connectivity in and outside the data centre, are available with various levels of protection and redundancy. Colocation services are offered in areas with incremental value, in terms of power per square metre. Reliability of powered equipment, segregation and physical protection are guaranteed, with dedicated and supervised access, space and platform management services. A number of value-added services are also available through the proximity network, which allows the introduction of regionalisation and zoning concepts typical of modern Hyperscale Data Centres, that are capable of enabling Business Continuity and Disaster Recovery services to meet specific needs.

Facilities

Noovle’s company Data Centres are distributed across the national territory from north to south, and offer customers the opportunity to purchase different types of space, from single servers to entire dedicated and private areas.

Noovle Data Centres have been designed to provide all the facilities to host the servers and network equipment for all types of customers.

To ensure the best environmental, security and availability performance for the servers hosted in Noovle Data Centres, procedures and control systems have been implemented, for example:

  • Smoke detection and fire prevention systems
  • Sensors and underfloor anti-flooding systems
  • Intrusion detection systems with motion detection security cameras and access control through 24-hour armed security
  • Perimeter control systems, infrared barriers, and radar control
  • Monitoring of environmental conditions to keep temperature, humidity and air quality constant over time

Last but not least, Noovle Data Centres are certified by the Uptime Institute as Tier 3 and Tier 4, and by ANSI TIA Rating 3 and Rating 4.

Facilities

Management services

Thanks to the high level of expertise of its staff, and its many years of experience, Noovle offers comprehensive customer service and support.

The team, made up of certified technicians and engineers, is able to provide remote hand support, 24-hour monitoring of alarms from customer platforms, full system management, middleware management through to DB and application management.

A support service for the management and assurance of suppliers chosen by the customer is also available on request.

We do not only open and manage incident tickets and handle change requests, but we also provide detailed reporting by monitoring ticket processing times.

The server monitoring service reports on critical events and events regarding performance or resource usage, in order to proactively define recovery actions, including through support from Noovle specialists, or external suppliers chosen by the customer.

All of this for 24 hours a day, 365 days a year!

Management services

Network

The infrastructure in Noovle Data Centres enables the provision of advanced network services to customers.

Customers with MPLS access already activated can access their servers hosted in Data Centres via a shared MPLS network.

Network services, such as load balancing, allow the traffic load to be distributed over several servers. Server protection services are also offered through firewalls in both customer-dedicated and shared environments. Lastly, customers are given the option of advanced monitoring of their network traffic by making available a dedicated NPB (Network Packet Broker) port.

Client-to-LAN VPN services, complete with IPSEC or SSL certificates issued by certification authorities, and LAN-to-LAN services, allow customers to access servers in data centres from their own network.

A single virtual data centre has been implemented by means of the high-speed ring connecting all the Noovle data centres, which significantly reduces latency time.

Network

VAS

Servers/restores hosted in Noovle Data Centres can benefit from additional services such as:

  • Backup
  • Additional Cloud Storage

Backup/Restore: a service that guarantees the automatic protection of data on servers to disks or tape libraries contained in highly secure sites.

Data recovery is guaranteed in the event of loss due to hardware failure or software malfunction, allowing for reconstruction as of a particular date. Customised profiles of up to 6 months retention can be offered to meet specific needs.

Storage: Servers hosted in Noovle Data Centres can take advantage of additional disk space that can be made available via SAN (Storage Area Network) or NAS (Network Attached Storage).

The data in storage is stored with a RAID 5 level of redundancy, which guarantees availability even in the event of a disk failure, allowing maintenance with replacement of the broken disk (hot swap) without interruption of service.

Safe rooms: for the most important customer data, copies can be made that are updated with customisable scheduling, and stored in safe rooms that protect against extreme events such as crashes, floods, fires, dust or gas leaks, and terrorist attacks.

VAS

Our Offer

Due to their technical diversity and flexibility of implementation, the services provided by Noovle Data Centres allow Noovle to identify the best solution for its customers to meet their technical requirements within available budgets.

TIM Housing & Hosting