A Chatbot tailor-made for you
What is a Chatbot?
It is software based on Artificial Intelligence that is capable of simulating an intelligent conversation over messaging platforms commonly used by users all over the world. Moreover, the Chatbot can be integrated into any digital property: websites, Apps, and corporate Intranets.
A Chatbot can assist your company at all stages of the Customer Journey
CUSTOMER CARE AND SUPPORT
CUSTOM OFFERS AND PROMOTIONS
The chatbot created by Noovle is designed to integrate different elements, according to the specific needs of each individual client.
Noovle aims to offer a modular and highly customizable technological ecosystem based on Machine Learning – developed based on the Google Conversational User Experience platform – and PUMA, the proprietary semantic search engine which defines specific conceptual processes, flows and structures, evolving over time on the basis of new data and new information acquired through conversations with users.
What are the advantages of EMIL.IO?
Continuously active system
Chatbots like EMIL.IO are autonomous systems, active 24 hours a day, 7 days a week, with which users can find support and help at any moment
Tracking and storage of user preferences
The Chatbot makes it possible to recognize, track and store user needs, interests, preferences and information related to his/her personal identity, such as gender and age
Seamless communication channel
The Chatbot provides a seamless channel over which the brand can send push notifications to its target: for custom offers and promotions, and also to propose direct contact to users who have visited the website
Customer Care team support
The Chatbot acts as an initial filter in Customer Care operations, releasing operators from routine activities, and freeing up resources that may be used in complex activities
Requires no programming
Thanks to the built in Noovle proprietary semantic search engine, the software is ready to use and does not require programming by the company
No new installations
The software integrates easily with the company’s digital properties: from mobile Apps, to websites, and to Intranet. This makes implementation quick and allows it to start working immediately